12, After You Dial, You Hear a Voice Say: "The number you dialed, was rejected by the service provider.". If it does not, make sure it is configured with the correct username/password combination. � Use this password when you configure Google Voice as a service on your OBi device. Note:� If a service has been previously set-up, you will see the name of the service next to the �Service Provider x� label and a red �X�.� If you want to remove the service from the OBi device configuration, select the red �X� and confirm the removal of the service.� When this is submitted, the OBi device will reboot and the Service Provider settings will be cleared.� The OBi is then ready for another service to be configured on that SP line. The Polycom OBi200 and OBi202 support up to four (4) VoIP services like Google Voice, Anveo, PhonePower, VoIPms and a multitude of 'Bring Your Own Device' Internet phone services. I highly recommend this product. � Check if the status of the OBi device's "Service Provider 1". � Create an application specific password for Google Voice. - In the �Calls� tab, disable Call Screening by selecting the �Off� button.� If this is set to �On,� then callers who call your Google Voice number will be greeted by Google�s call screening service, instead of immediately passing the call to your OBi device and ringing the analog handset. Google applications � Non-Gmail usernames derived from the usage of a Google applications account should work fine with an OBi device as long as it has made a call from within Gmail chat. You’ll need the OBI202 (which was out of stock when I was looking). Callers greeted by the OBi Attendant will have three (3) options from which to choose and the OBi will process their call accodingly.�. Note the screenshot below, where it shows how your �Primary email� is displayed. This is not an issue with your OBi device. Not in US? Google Voice, Gmail and Google Chat are trademarks of Google, Inc. OBi Device Set-Up for Google Voice� Using the OBiTALK Portal, Always Use the Most Up-to-Date Firmware for Your OBi, Troubleshooting OBi Device Set-Up for Google Voice, I'm Not Receiving Incoming Calls to My Google Voice Number, The Google Voice Attendant is Asking Callers to State Their Name, After You Dial, You Hear a Female Voice Say: ". 2. When someone calls your Google Voice number, if you are unable to receive call on the phone attached to your OBi device�s PHONE port, check the �Forwards to: Google Chat� setting, in the Google Voice, Voice settings page, �Phones� tab. No phone bill! The Voice settings selection is available from the top right corner, "gear" icon. After You Dial, You Hear a Voice Say: "There is no service available to complete your call." ", http://www.google.com/googlevoice/legal-notices.html, http://www.youtube.com/watch?v=5LTmWqP706E, https://www.google.com/accounts/ManageAccount. �In summary, the following two conditions must be met in order to use an OBi device with the Google Voice communications service. There is a problem with your Internet connection and the OBi device cannot reach Google servers. Enter your Gmail Username and Password in the space provided. If, after three opportunites,� the caller does not choose any of the options, the call will be routed to the OBi�s PHONE port and ring the attached telephone. Both offer mobile access on your cell phone: Ooma through its mobile app and Obihai through the Google Hangouts or Google Voice apps. 3. 1. This comment has been rated as unhelpful by Slickdeals users. To workaround this issue, please do the following: � Modify the DNSServer1 parameter value by accessing the OBi's webpage. Get the lowest cost local and international calls with service providers of your choice. 6, Troubleshooting OBi Device Set-Up for Google Voice. If Google Voice is configured in the Service Provider 1 settings, you will have to dial **1 1-areacode-number, e.g.� **1- 1-719-567-6742. If you want to seamlessly use Google Voice on an ATA device, then OBi110 isn’t for you. You can start using the Google Voice service from OBi. There’s another alternative as well. For business. Google Voice. New video that shows you how to set-up Google Voice with your OBi VoIP device. � From the OBi Dashboard select your OBi device. If you unchecked the �Make This the Primary Line to Call Out� in the OBi Device Configuration settings, this means you are not using Google Voice as the primary line to make calls. To do this, sign-in to Gmail and place a call from your computer's browser with the Gmail "Call Phone" function located on the lower left side of the Gmail window. When you enable Google Voice voicemail notification on your OBi, you should be sure to not check the "Place missed calls in the inbox" box. https://www.newegg.com/obihai-obi200-accessories/p/N82E16833617008 13, The OBi is Using openDNS & the Google Voice Status Always Says "Backing Off". The symptom is the caller will go to Google Voice voicemail. The password was fine, and I found the screen shots below. To set-up the Google Voice communications �service on the OBi, select the short-cut button labeled �Google Voice Set-Up� or the Service Provider 1 or 2 text to edit the settings.� Of you choose the later, select Google Voice from the list of Internet voice service providers. Select "No" for "Voicemail Access." By default, OBi devices which come with an analog (PSTN) line port will use this as the Primary Line for outbound calls.� This means that when you make a new call using the OBi Attendant, you do not need to first dial a service route access code.�, Up to two (2) SIP or Google Voice based VoIP services can be added to an OBi.� You can make one of these services the Primary Line for outbound calls. The number you dialed, was rejected by the service provider. From the "Phones" tab, select "Edit" on the phone from which you are calling. Works with Google Voice; Easy to Set-Up Using OBitalk.com. If a valid number is entered, the OBi Attendant says �Thank you� and �Goodbye�, then hangs up, and then after a two second wait, calls the previously entered number. Note:� To use the Google Voice communications service on your OBi, you must have made at least one call from your Gmail account's "Call Phone" feature. To use the OBiTALK portal, go to www.obitalk.com and Register.� After filling out the form and sending it to OBiTALK, you will receive a message from the OBiTALK team to confirm your e-mail address.� As soon as you confirm your e-mail address by clicking on the link inside the message you will be able to sign in to OBiTALK using the Email address and password you choose during the OBiTALK registration process. � If you are calling via a VoIP Service Provider account, check that the device's status shows "Registered" in the OBiTALK portal. If you already have a Gmail account, then you will be automatically forwarded to the Gmail application. In the lower left side of the window, you will see the �Call phone� feature.� Select this and follow the on-screen instructions to make a phone call from within the Gmail client window.� Note that before you make a call using Gmail, your Gmail settings should be configured for English (US). If you would like to use 7-digit dialing from the OBi, enter the 3-digit area code for the area to which you will place calls using 7-digits. With each option, users get call waiting, caller ID, voicemail, low-cost international calls, and more. Auto Attendant 4 Digit PIN:� When this field is populated with a numeric four digit PIN, the auto attendant on the OBi will request callers enter this PIN in order to make new calls via any available service, e.g. Calls to other Polycom OBi devices are always free via the OBiTALK network. To confirm the Gmail email address association, sign in to Google Voice here: www.google.com/voice.� Next, select your email address in the top right corner.�� A drop-down menu will appear.� Select �Account Settings.�� Here you will be able to verify this email address is your �Primary email�. North America - Including Google Voice, Skype, etc. There can be multiple secondary emails for the account. Important: By pressing Submit on this configuration utility, you acknowledge that the OBi device with which you will use the Google Voice communications service does not support emergency service calls. The OBi Attendant will come into play when people call the OBi in the following ways: 1. 2. After you configure Google Voice via the OBiTALK �Configure Voice Services� wizard, you may see the following status indicators; Connected, Backing Off. The OBi is Using openDNS & the Google Voice Status Always Says "Backing Off" You cannot use openDNS with the OBi. 4. Most likely, this is a temporary service interruption where Google Voice is unable to connect your call. To make sure you have a Gmail account associated to your Google Voice account, select the �Gmail� link in the upper left corner of the Google Voice application window. The status indicator, �Connected� means your Username and Password used to configure the OBi are correct. December 16, 2020 by Benmin Smith obitalk google voice offline ObiTalk devices are the perfect thing to use Google Voice services as they offer seamless connectivity, better call quality with crystal clear voice and no call dropping. 1-719-567-6742. Posted by Vinod Kurup, MD Aug 21, 2020 Select "Show advanced settings." Google Voice Communications Service Configuration. � The caller is using a phone was used to authenticate this OBi device's Google Voice account. If you like the cost of the Obi, but feel that having 911 service is iimportant, there are two alternatives: 1) Obihai has partnered with Anveo to supply 911 service for Google Voice … Very Important: You DO NOT need to sign-out of Google Chat to receive calls on the phone attached to your OBi device. The OBi is Using openDNS & the Google Voice Status Always Says "Backing Off", Google Voice Communications Service Configuration, Receiving Incoming Calls to Your Google Voice Number, OBiTALK Status Indications:� Using Google Voice on an OBi Device, After You Dial, You Hear a Female Voice Say: "We cannot complete your call. You did not wait long enough after configuring your Google account credential for the OBi device to successfully sign in.� Please wait approximately 1 to 2 minutes and check again. To use Google Voice on an OBi, the account Username used to configure the OBi, must be listed as the �Primary Email� Username in your Google Account�s Personal Settings. If this is your first time setting up Google Voice on an OBi, please take a couple minutes to watch this video tutorial: http://www.youtube.com/watch?v=5LTmWqP706E. �This indicates there is a software update available for the OBi.� Click on the update icon to begin the update process. Calls to other OBi devices are always free via the OBiTALK network. Both Ooma’s Basic Service and Obihai paired with Google Voice provide a wide set of calling tools. Select the "Calls" tab. Route Google Voice calls through a Callcentric phone number (updated 5/2020), Google Voice "Backing off" Errors: November 3rd Status, Connect Failed: 403 Forbidden;Token Error, No response from service provider... AGAIN, Keep getting "out of area" calls on Obi 202, OBi + GV: Neighbor Spoofing Robocall Blocking. For every Google account, there is one primary username/email.� This can be a @gmail or @non-gmail email account. 12, After You Dial, You Hear a Female Voice Say: "We cannot complete your call.". �Always Use the Most Up-to-Date Firmware for Your OBi �. Joined Dec 2006 Deal Hunter. Then, open another web browser tab, and log into to the OBiTALK dashboard, click on your device, then click on the Service Provider (SP1 or SP2) that is using Google Voice. When you initially add an OBi device to your account in the OBiTALK portal, you are presented with the OBi�s Device Configuration page.� Towards the bottom of the page is the Configure Voice Service area. ", After You Dial, You Hear a Voice Say: "There is no service available to complete your call. DO NOT USE THE OBi DEVICE FOR EMERGENCY SERVICE CALLS. For 911 you still just dial 911 to get through to emergency services BUT you need to add this feature, for a fee, to your Obihai account as it does not get handled by Google Voice, it's through another provider. To do this, call **9 222 222 222. The number you dialed, has not received a response from the service provider? - Please ensure you have made a call from within the Gmail client using the �Call phone� feature.� If you do not do this, you will not be able to make calls with the OBi device. The solution is: 1. The OBiTALK Service Provider set-up screen gives the user the option to select either service 1 or 2 as the Primary Line. This month, we started having a problem dialing outbound and received a male voice referencing a password issue with the Google Voice account. ewl. From time to time, when you visit the OBi Dashboard, you may see next to the configuration cog-wheel icon, a yellow triangle with an exclamation point inside.� This symbol indicates there is a firmware update available for the OBi.� To perform an automatic update, click on the yellow triangle and select OK when the Update Confirmation box appears.� During the update process, the following message will be displayed on the screen: The first time you add an OBi device, the Device Configuration screen will be presented: On the Device Configuration page, you can change the Display Name of your OBi as well as set the Webpage Admin Password for the device management web page of this particular OBi. Internet voice service provider, PSTN/land line gateway (on models so equipped), or the OBiTALK network. �. b. Use the Add Devices link when you want to register a new OBi device to your OBiTALK account. You may try your call again later. 2. A smarter phone number. Even though you can use any of these primary/secondary emails to sign in and make Google Voice calls (using the Call phone feature within Gmail) & Google Chat calls, the OBi device MUST use the �Primary email� Email address as the Google Voice username. Receive calls to your Google Voice number then use the OBi device to bridge to your iPhone, iPad, iPod touch and Android devices using Wi-Fi, 3G or 4G (without using your cell minutes). PDX_Mark: 14 5076 October 28, 2020, 02:50:24 pm by techno.express: Curiosity - multi Obis on same GV account: PDX_Mark: 5 2026 October 27, 2020, 11:53:30 am by PDX_Mark: Google Hangouts "Back" to Voice: FRUGALFREAK If it is not Registered, check the OBi device's Internet connection, then ensure the service account credentials are correct. Be sure to select the Save Changes button, and after a short wait, the OBi will automatically restart with the new settings active in the configuration. 8, OBiTALK Status Indications:� Using Google Voice on an OBi Device. * * 9 : OBiTALK Network . USB for Polycom accessories OBiWIFi5G and OBiBT; Supports T.38 Fax and Bring Your Own Device SIP Services like Anveo, Callcentric, Voip.ms, etc. To make a call using the Gmail �Call phone� feature, Sign in to www.gmail.com, using the same account with which you have configured Google Voice on the OBi. �The Missed Calls setting can be found in the Google Voice Settings: �Calls tab. � If the voice also says "... Reason is 404," and you are calling an OBiTALK OBi No., check that your OBi device is online by placing a test call to: **9 222 222 222. 12, The Google Voice Attendant is Asking Callers to State Their Name. 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